Frequently Asked Questions – General Parties

FREQUENTLY ASKED QUESTIONS
GENERAL PARTIES

Can I order food from you and bring along some of my own food? 

Yes, absolutely! Most parties do a combination of our hot food options and some snack options they provide. Or we can take care of it all! Click here to check out our current food and drink options.


Can I update my food order closer to the date, and if so, when do you need to know? 

Yes, you’re welcome to return to the same online link we sent through in the initial email to update your order. Simply re-submit the form with all the details and be sure to select UPDATED FORM. Food orders should be finalised the week prior to your booking so we have time to place our orders. 

Do you have invitations? 

Yes, we have 3 templates available on our website here. You can choose your design and download as you need! 

Can I decorate the table with a theme? 

Yes, you’re welcome to decorate your table with balloons and small items to theme it up! Just make sure the balloons are weighted down or you might lose them in our high ceilings! 

Is the birthday child included in the 12 wristbands? 

Yes, please include them as part of your numbers.  

Is there a party room? 

For general parties, the party table is in an area with other parties and the public and as such the area is not specifically designated for your exclusive use other than your party table.  

Can we request a specific table? 

Due to the varied setup of our party tables and depending on our capacity requirements we are unable to guarantee any specific tables. Should you have specific requirements that need to be accounted for in our setup (for example, access/mobility issues) please speak to Management. 

Is there a set maximum number of children we can invite to the party? 

We do not set a maximum number of children as such but the reserved table for your group will seat 16 as a set configuration and cannot be added to. For larger groups or if you wish to have extra seating, we suggest booking a double party package ($500) which gives you 24 bands for the kids and also 2 tables both seating 16. 

If we need extra chairs, can we have more than 16? 

You will not be able to add more guest seating to the table above the standard 16 chairs allocated; as space is restricted, we ask that you limit the number of spectators invited to the party or be aware that there are no seats allocated for spectators. Most of the time adults sit at the table while the kids are out there having a great time! Should you need more chairs for a larger group you can book a double party package which gives you 2 packages of wristbands and 2 tables; please speak to staff if you wish to organise this. 

Can we organise a separate table for the cake or food or for the adults? 

We cannot allocate extra tables for your party apart from the reserved table included in the general party package; should you wish to have a separate table for food/cake or for adults to sit we recommend upgrading to a private party package, please contact staff for details. 

Can we have extra time on the table after the kids are finished playing? 

We kindly ask if you could please move on as soon as possible after your session has concluded in order for us to maintain safe capacity levels in the building and clean up for other bookings. We may need the table for another group after your session has ended. 

Can we have someone come in to provide a service for our party like a clown or character? 

No, third party businesses are unable to be brought onto the premises including but not limited to caterers, face painters, clowns etc during our general parties. These types of services are reserved for private parties. 

Can we put up a backdrop or banner near our table? 

Due to the location of tables, we are unable to provide a spot for any backdrops, banners etc for general parties. These types of decorations are reserved for private parties. 

When do I need to confirm exact numbers for our booking? 

We do not require exact numbers; we require a guest list filled out with the names of those playing on the equipment. This can be provided at any time and with at least 7 days’ notice preferably. 

Can we swap the adult bands for more children bands? 

The bands for the adults are a complimentary service provided by Inflatable World for adults to head out with the kids and play with them on the equipment. These bands are not transferable for children’s bands. 

Can people attending the party pay for siblings, other children or adults to play at the same time as the party? 

Yes, other children and adults are welcome to be paid for as a casual entry at the counter upon arrival on the day. 

Is there an age limit for the castles? 

Our castles are available for anyone to play on that is of walking age, adults included! For any children under 5 they will require an adult to play on the equipment with them at all times. 

Can a teenager use the adult bands for our party? 

Adult bands included as part of the party package are available for anyone 18 years and over. 

Do you have any gluten free food options? 

At this point we do not have any gluten free options available; you are welcome to bring along food that is suitable for anyone requiring this. 

We have someone with specific allergies, do you have any information on allergens? 

Because of supply shortages and a rotating roster of food options available to us at times, we cannot guarantee that we can cater to specific allergies. You are welcome to check directly with staff on any specific items at the party or the week prior to your booking. You can also bring along your own food to cater for anyone with specific dietary requirements. 

Is a party host provided? 

We do not have anyone who hosts your party, we provide wristbands for all guests at the counter as your guests arrive and supervisors for the equipment to make sure everyone playing at Inflatable World has a great time! 

Can I make changes to our guest list on the day? 

Yes, you can adjust the list on the day if required, and we will not charge you for anyone that doesn’t turn up if they are an extra guest. 

If we have less than 12 children, can we still host our party? 

Yes, our party package is a set cost so the price will remain the same but you’re welcome to come along and have a great time anyway! You can also add extras on the day if needed to make up the numbers.